Privacy Policy
This privacy policy sets out how Middleton Made uses and protects any information that you provide when you use this website.
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Middleton Made is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
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We may change this policy from time to time by updating this page so you should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st August 2022.
What we collect
We may collect the following information:
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name and job title
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contact information including email address
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credit card number, expiry date and three digit code
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demographic information such as post code, preferences and interests
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other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping
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We may use the information to improve our products and services
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We may use the information to customise the website according to your interests
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We may contact you by email, telephone or postal mail in relation to an enquiry
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If you have signed up to our email newsletter then we will periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
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From time to time, we may also use your information to contact you for market research purposes for which we may contact you by email, phone or postal mail.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
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See our Cookie Policy for more information.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
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whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@middleton-made.com
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact: info@middleton-made.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Our users privacy is of highest importance to Middleton Made. This is why we make sure that all information that you give us is strictly confidential and will not be shared.
When placing an order we will ask for some personal information, for example your name, email and delivery address. We will also ask for financial information, for example card number, expiration date and the three digit code. We need this information for the billing process so that the order can be complete and despatched. However, if there is trouble processing your order we will use the contact information you provide us with to contact you so that we are able to resolve any problems.
The use of the Middleton Made website and other personal information through the website gives your consent for us to use and collect the personal information that you have provided us with, this will be in alignment with our privacy policy.
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Disclaimer
Unfortunately we may experience issues on our website and also may have to change prices every so often. There may also be sold out designs and products. If these issues or changes do occur we reserve the right not to be liable for this.